Bilingual DMV Services Representative (Spanish)

Department of Revenue

Hermiston (OR)

On-site

USD 44,000 - 61,000

Full time

8 days ago

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Job summary

The Oregon Department of Transportation in Hermiston is seeking a bilingual Transportation Services Representative 1 to assist the public with driver licenses, vehicle registrations and permits. You will administer tests, collect fees and provide clear information on regulations.

This role requires fluent Spanish, strong customer service skills and accuracy in handling sensitive information. Training will be provided and the position may require standing, lifting up to 40 pounds, and occasional

Qualifications

Two years of public contact/customer service experience involving dealing with the public in person or by phone.
Experience or training using computers to retrieve and input data.
Three months experience collecting money and making change.
Completion of an associate’s degree can substitute for one year of public contact experience.

Responsibilities

Help the public register vehicles and apply for permits.
Provide exceptional customer service while following privacy laws.
Communicate clearly with customers from diverse backgrounds to answer questions.
Produce photo licenses, instruction permits and identification cards.
Administer, correct and explain driver license tests.
Conduct and interpret results of driver vision tests.
Perform physical examinations of vehicles and verify VINs.
Prepare daily bank deposits and account for sensitive inventory.