Driver Licensing & Vehicle Services Specialist

oregon; Ontario (CA); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness

Paid holidays

Career development opportunities

Job summary

Oregon Department of Transportation’s Driver and Motor Vehicles Division seeks a Transportation Services Representative 1 in Ontario. You will assist the public with driver licenses, vehicle registrations, permits, and license plates, and administer knowledge and vision tests according to laws and regulations.

The role emphasizes accurate fee collection, regulatory guidance, and behind-the-wheel testing, with training provided to apply vehicle laws and agency policies.

Qualifications

• Two years of public contact/customer service experience which involved dealing with the public in person or by phone providing information about services/programs or explaining and/or applying rules, regulations and procedures.
• Experience or training using computers to retrieve and input data.
• Three months experience collecting money and making change.
• Completion of an associate’s degree will substitute for one year of the public contact experience.
• Special qualifications: Driving is an essential function of this position. You must have a valid US driver license and an acceptable driving record. We will conduct pre-employment driving records checks on our final candidate(s). Your license does not have to be issued in Oregon to be considered.

Responsibilities

• Help the public register vehicles and apply for permits.
• Provide exceptional customer service while following privacy laws.
• Communicate clearly with customers from diverse backgrounds to accurately answer complex questions in a way that is easily understood.
• Produce photo licenses, instruction permits and identification cards.
• Administer, correct and explain driver license tests.
• Conduct and interpret results of driver vision tests.
• Perform physical examinations of vehicles and verify vehicle identification numbers.
• Prepare daily bank deposits and account for sensitive inventory.
• Occasionally perform relief work in other DMV offices within the region.
• May require standing for extended periods of time, working in inclement weather, working an irregular schedule and lifting up to 40 pounds.
• To request a copy of the position description, which includes all duties and working conditions, please email [e-mail].

Skills

Public contact/customer service

Data entry/computer literacy

Cash handling

Education

Associate degree

Job description

Oregon Department of Transportation’s Driver and Motor Vehicles Division seeks a Transportation Services Representative 1 in Ontario. You will assist the public with driver licenses, vehicle registrations, permits, and license plates, and administer knowledge and vision tests according to laws and regulations.

The role emphasizes accurate fee collection, regulatory guidance, and behind-the-wheel testing, with training provided to apply vehicle laws and agency policies.