Bilingual Digital Experience Associate – Part-Time

Jefferson County

United States

On-site

USD 32,000 - 40,000

Part time

5 days ago

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Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Paid time off

Job summary

The Jefferson County Public Library seeks a Part-Time Bilingual Digital Experience Associate to join the Digital Experience Team. You will help design accessible, bilingual online content and support patrons across web and mobile platforms.

The role emphasizes Spanish/English language equity and inclusive digital experiences. Responsibilities include creating content in CMS, assisting patrons with third-party e-content databases, and supporting data collection and reporting to improve services.

Qualifications

Bachelor's degree from an accredited college or university.
Bilingual speaking, reading, and writing in Spanish/English is required for this bilingual position.
Minimum of one year of relevant experience supporting digital services, digital content, web-based platforms, or related customer service and technology functions.

Responsibilities

Work with the Web Content Coordinator and Digital Librarian to create an exciting and innovative digital experience for patrons across platforms and services.
Assist patrons, primarily with questions about third-party e-content databases, resources, and library apps.
Perform light data entry and statistical reporting to help inform and streamline services.
Assist in maintaining technical and process documentation.
Contribute to daily web content production and long-term projects supporting operations, including CMS updates and public-facing information.