Bilingual Dialysis Front Desk Coordinator

Centers Dialysis Care; New York (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

Beth Abraham Dialysis Center is seeking a Dialysis Receptionist to support the front desk at our outpatient dialysis center. You will greet patients, coordinate recurring treatment appointments, and keep the care team informed of schedule changes and patient messages with warmth and discretion.

Responsible for front-desk duties, coordinating with staff and transportation, maintaining records, and protecting confidentiality in a busy clinical setting.

Qualifications

• High school diploma or equivalent.
• Bilingual in Spanish and English.
• Strong customer service, communication, and organizational skills.
• Comfort with computers and data entry; able to handle multiple front-desk priorities.

Responsibilities

• Greet and check in patients, update registration information, and notify the care team when patients arrive.
• Answer calls, route messages, and refer clinical questions to the nursing team.
• Confirm treatment appointments and coordinate schedule changes with patients, staff, and transportation providers as needed.
• Notify the care team of late arrivals, missed treatments, and transportation delays.
• Maintain accurate records, scan documents, and protect patient confidentiality.
• Keep patient charts organized and up to date.
• Support clinical team with general office tasks.
• Perform facility-related duties that support patient care and facility operations

Skills

Bilingual (Spanish/English)

Customer service

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Electronic health records familiarity

Job description

Beth Abraham Dialysis Center is seeking a Dialysis Receptionist to support the front desk at our outpatient dialysis center. You will greet patients, coordinate recurring treatment appointments, and keep the care team informed of schedule changes and patient messages with warmth and discretion.

Responsible for front-desk duties, coordinating with staff and transportation, maintaining records, and protecting confidentiality in a busy clinical setting.