Admin. Assistant Chgo

Sanderling Renal Services, Inc.; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Sanderling Renal Services, Inc. is seeking a detail-oriented Administrative Assistant to join our Chicago team.

The role focuses on providing comprehensive administrative support, managing inquiries, and ensuring efficient office operations, while serving as the first point of contact for patients and care teams. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.

Qualifications

• Strong organizational skills and attention to detail to manage multiple tasks.
• Excellent phone etiquette for professional communication.
• Ability to proofread documents accurately.
• Experience in office management or administrative roles.
• Strong customer service focus.

Responsibilities

• Respond to inquiries professionally with strong phone etiquette.
• Maintain organized digital filing systems for easy access and retrieval.
• Assist in scheduling appointments, coordinating meetings, and maintaining office supplies.
• Provide effective customer support to clients.
• Proofread documents before distribution or filing.
• Assist receptionist duties and welcome patients.
• Back-up dialysis technician when needed.
• Arrange travel for dialysis patients.
• Handle medical record requests.
• Index patient charts.
• Assist admissions and discharges.
• Support facility emergency preparedness activities.

Skills

Organizational skills

Phone etiquette

Proofreading

Office management experience

Customer support

Job description

Job Summary

We are seeking a detail-oriented, bi-lingual preferred and proactive Administrative Assistant to join our team . The ideal candidate will have hemodialysis technician experience, be responsible for providing comprehensive administrative support to ensure efficient operation of the office. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. You will be the first point of contact for our clients, making strong communication and customer support skills essential.

Duties include but are not limited to:

• Respond to inquiries with professionalism and courtesy, demonstrating strong phone etiquette.
• Maintain organized filing systems for digital documents to ensure easy access and retrieval.
• Assist in office management tasks including scheduling appointments, coordinating meetings, and maintaining office supplies.
• Provide customer support by addressing client needs and inquiries effectively.
• Proofread documents for accuracy and clarity before distribution or filing.
• Support receptionist duties as needed, ensuring a welcoming environment for patients.
• Collaborate with team members on various projects to enhance office efficiency.
• Back-up dialysis technician

Skills

• Strong organizational skills with a keen eye for detail to manage multiple tasks efficiently.
• Excellent phone etiquette are crucial for effective communication.
• Ability to proofread documents accurately to maintain high standards of quality in all communications.
• Previous experience in office management or administrative roles is required.
• Strong customer support skills with a focus on providing exceptional service.

Admissions:

Very prompt response to discharge planners/requests for admissions. Collects and reviews needed records, coordinates chair time/training with nurse managers, provides confirmation letter, notifies “team” of admission, provides records to nephrologist so orders can be written, provides admission packet to shift nurses, scans records into patient pearl chart

Front desk

• Answer phones, greet patients/guests, sorts/scans mail, types and distributes patient communication
• Greet patients (mange the front waiting area)—notify staff when pts show up or need to adjust schedule.

Additional Responsibilities

• Arrange travel for dialysis patients
• Medical record requests
• Help aid in admissions and discharges
• Index Patient Charts
• Aid in facility emergency preparedness (evac bag audits monthly, etc.) -Aid in scheduling transportation for the patients