Bilingual Dental Scheduling & Patient Care Coordinator

Paradigm Oral Surgery; Kennewick (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Annual merit reviews

Paid time off

401k plan with company match

Health Savings Account with HDHP

Medical, dental, and vision coverage

Life insurance

Short & Long-Term Disability

Employee assistance program

BLS/CPR certification

Career path advancement

National discount marketplace

Job summary

Paradigm Oral Health is seeking a Scheduling Coordinator for an in-office, full-time role in Kennewick, WA. The position emphasizes concierge patient service, efficient appointment scheduling, and coordination with referring offices.

Bilingual candidates are strongly encouraged, and dental experience is a plus but not required. The ideal candidate will be friendly, professional, and organized, with a willingness to thrive in a fast-paced environment and contribute to a high-performing team

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.

Responsibilities

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.

Skills

Customer service

Communication

Dental terminology

Organization

Typing

Education

High school diploma or equivalent

Job description

Paradigm Oral Health is seeking a Scheduling Coordinator for an in-office, full-time role in Kennewick, WA. The position emphasizes concierge patient service, efficient appointment scheduling, and coordination with referring offices.

Bilingual candidates are strongly encouraged, and dental experience is a plus but not required. The ideal candidate will be friendly, professional, and organized, with a willingness to thrive in a fast-paced environment and contribute to a high-performing team