Bilingual Scheduling Coordinator — In-Office

Columbia Basin Oral Surgery; Kennewick (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Health Savings Account

Medical/Dental/Vision coverage

Life Insurance

Disability insurance

Employee Assistance Program

BLS/CPR Certification

Career path advancement

Job summary

Paradigm Oral Health is seeking a Scheduling Coordinator to join our in-office team in Kennewick, WA. The role emphasizes delivering exceptional patient service, coordinating appointments, and supporting providers in a fast-paced dental practice.

Experience in dental settings is helpful, bilingual English/Spanish is a plus, and high school completion is required. We offer competitive pay, benefits, and professional growth within a supportive team.

Qualifications

• Knowledge of dental terminology.
• Friendly, inviting, and professional demeanor.
• Good organizational skills and basic typing/filing abilities.
• Minimum of one year of customer service experience.

Responsibilities

• Provide concierge-level customer service to patients, referring offices and team members.
• Greet patients and visitors warmly upon arrival.
• Answer phones promptly and courteously.
• Schedule appointments to optimize patient satisfaction and provider time.
• Prepare daily schedules for providers.
• Manage patient flow to minimize wait times.
• Assist patients as needed.
• Maintain a neat and organized reception area.
• Maintain confidentiality per HIPAA requirements.

Skills

Dental terminology understanding

Friendly and professional demeanor

Organizational skills

Typing

Customer service experience

Education

High school diploma or equivalent

Job description

Paradigm Oral Health is seeking a Scheduling Coordinator to join our in-office team in Kennewick, WA. The role emphasizes delivering exceptional patient service, coordinating appointments, and supporting providers in a fast-paced dental practice.

Experience in dental settings is helpful, bilingual English/Spanish is a plus, and high school completion is required. We offer competitive pay, benefits, and professional growth within a supportive team.