Bilingual Dental Office Patient Coordinator

LumioDental, Inc.; Oklahoma City (OK); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision insurance

Dental insurance

Life insurance

401K

Résumé du poste

Lumio Dental is seeking a Patient Coordinator to serve as the liaison between the back-office team and patients. The role emphasizes exceptional customer service, organization, and strong communication, with a requirement for bilingual Spanish where applicable.

The ideal candidate will have 2 years of dental office experience, be proficient with computers, and maintain a welcoming, patient-focused environment in our MacArthur area studio.

Qualifications

• 2 years of dental office experience preferred.
• Bilingual in Spanish (required) is a plus for patient interactions.
• High school diploma, GED, or equivalent work experience required.

Responsabilités

• Handle incoming phone calls and schedule patients.
• Verify insurance eligibility and collect co-payments, updating patient accounts.
• Coordinate the schedule with Dentist and Hygienist to fit patients' needs.
• Maintain patient care database by entering new information as it becomes available.
• Schedule and confirm patient appointments.
• Direct arriving patients to waiting areas and update on expected waiting times.
• Follow policies to prevent spread of diseases and protect patients and staff.

Connaissances

Customer service

Phone etiquette

Communication

Computer skills

Organized

Formation

High school diploma / GED

Description du poste

Lumio Dental is seeking a Patient Coordinator to serve as the liaison between the back-office team and patients. The role emphasizes exceptional customer service, organization, and strong communication, with a requirement for bilingual Spanish where applicable.

The ideal candidate will have 2 years of dental office experience, be proficient with computers, and maintain a welcoming, patient-focused environment in our MacArthur area studio.