Bilingual Dental Office Manager & Operations Lead

Rodeo Dental; Palmhurst (TX); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Job summary

Rodeo Dental is seeking an Office Manager in the Palmhurst, TX area to lead operations for the dental practice. You will oversee staff scheduling, patient flow, care experience, and financial performance, reporting to Regional Operations Manager or VP of Operations.

The role requires flexibility to work evenings and weekends as needed. Ideal candidates have 5+ years in leadership, 3+ years in dental/customer service, and are bilingual in Spanish.

Qualifications

• 3+ years dental experience preferred.
• 3+ years experience in customer service.
• 5 years of leadership or management experience preferred.
• Experience with supply and practice cost management.
• Working knowledge of MS Office and/or Google Suite Technologies.
• Experience with social media marketing is a plus.
• Bilingual (Spanish) is required.

Responsibilities

• Foster Rodeo’s high-performance culture and manage patient experience workflow.
• Facilitate optimal patient experience and care outcomes.
• Use reporting to drive office performance and productivity.
• Analyze financial data to support decisions and P&L goals.
• Ensure staff uses MaxAssist and tracks operational tasks.
• Collaborate with Revenue Cycle Management to ensure billing accuracy.
• Manage accounts payable/receivable and collections.
• Identify measures to control operating expenses.
• Promote teamwork, innovation and idea sharing.
• Lead the Morning Opportunity Meeting (MOM).
• Assign staff duties and confirm daily readiness checks.
• Monitor office functions and staff engagement.
• Coordinate appointment board and patient status optimization.
• Align marketing collateral with brand standards.
• Address patient escalations with doctors and leadership.
• Build strong doctor relationships for treatment and staff engagement.
• Ensure staff credentials and certifications are up to date.
• Coordinate hiring, training and HR relations.

Skills

Dental experience

Customer service

Leadership

Supply management

MS Office/Google Suite

Social media

Bilingual Spanish

Job description

Rodeo Dental is seeking an Office Manager in the Palmhurst, TX area to lead operations for the dental practice. You will oversee staff scheduling, patient flow, care experience, and financial performance, reporting to Regional Operations Manager or VP of Operations.

The role requires flexibility to work evenings and weekends as needed. Ideal candidates have 5+ years in leadership, 3+ years in dental/customer service, and are bilingual in Spanish.