Bilingual Dental Front Desk & Scheduling Specialist

University of Minnesota; Saint Paul (MN); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Competitive wages and benefits

Generous paid time off

Tuition benefit program

Low-cost medical, dental, and pharmacy

Flexible spending accounts

HSA contributions

Disability and life insurance

Employee wellbeing program

Retirement plans with employercontrib

PSLF opportunity

Financial counseling services

Employee Assistance Program

Transit Pass

Job summary

The University of Minnesota CUHCC Dental Clinic is hiring for a Dental Front Desk role focused on intake, registration, scheduling, and care coordination. The position is 100% in-person in Saint Paul, MN, working Monday through Friday, 8:45 am to 5:15 pm, with language differential potential and union representation.

Responsibilities include greeting patients, EMR data entry, verification of insurance, and coordinating referrals and appointments.

Qualifications

• Total four years of combined education/clerical experience with public contact.
• Experience in a medical, dental, administrative, social services, or customer service setting.
• English fluency and proficiency in Spanish, Somali, Hmong, Lao, Vietnamese or Cambodian (language skills tested).
• Negative TB test and Hepatitis B vaccination required on hire.

Responsibilities

• Dental intake/reception/scheduling duties (80%).
• Greet patients, answer phones, check in appointments, and explain estimates.
• Register/update patient demographics and insurance in EMR; manage referrals and imaging.
• Dental care coordination tasks including recalls, OB/pediatric scheduling, and prior authorizations.
• Support staff development, quality assurance, and compliance activities.

Skills

English fluency

Customer service

Medical front desk

EMR/EHR familiarity

Education

Four years of combined education/clerical experience

Tools

EMR/EHR systems

Phone systems

Job description

The University of Minnesota CUHCC Dental Clinic is hiring for a Dental Front Desk role focused on intake, registration, scheduling, and care coordination. The position is 100% in-person in Saint Paul, MN, working Monday through Friday, 8:45 am to 5:15 pm, with language differential potential and union representation.

Responsibilities include greeting patients, EMR data entry, verification of insurance, and coordinating referrals and appointments.