Bilingual Dental Front Desk & Care Coordinator

University of Minnesota; Minneapolis (MN); On-site; USD 34,000 - 36,000; Full time

Job summary

The University of Minnesota is seeking a Dental Clinic Registration & Care Coordination specialist for CUHCC. The role emphasizes front-desk intake, scheduling, and care coordination within a busy in-person dental clinic.

Responsibilities include patient greeting, EMR data entry, payment collection, and coordination with dental providers. Fluency in English plus another language is required; TB test and Hep B vaccination are mandatory.

Qualifications

• Four years combined clerical/office experience with public contact.
• Experience in medical/dental/administrative or customer service setting.
• Fluency in English and one of Spanish, Somali, Hmong, Lao, Vietnamese or Cambodian (speaking skills tested).
• Negative TB test and Hepatitis B vaccination required.

Responsibilities

• Register and schedule patients via EMR/EDR and greet patients.
• Answer phones, collect payments, provide estimates, and update patient demographics in EMR.
• Triage walk-in patients, scan documents, and coordinate referrals.
• Assist with lab slips and consent/waiver processes; support insurance verification and data capture.

Skills

Customer service

Communication skills

Bilingual English + another language

Education

4 years clerical/office experience

Higher education

Tools

EMR/EHR systems

Phone system

Job description

The University of Minnesota is seeking a Dental Clinic Registration & Care Coordination specialist for CUHCC. The role emphasizes front-desk intake, scheduling, and care coordination within a busy in-person dental clinic.

Responsibilities include patient greeting, EMR data entry, payment collection, and coordination with dental providers. Fluency in English plus another language is required; TB test and Hep B vaccination are mandatory.