Bilingual Medical Scheduling & Front Desk Specialist

Indian Health Board of Minneapolis Inc; Minneapolis (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Platinum benefits package

Company paid long term and life-insurn

Generous paid time-off

Retirement savings plan with employer

Health, Dental, FSA

Job summary

Indian Health Board of Minneapolis is seeking a full-time Scheduling/Front Desk/Registration specialist fluent in Spanish and English to greet patients, handle reception, scheduling, registration, and basic data entry in a clinic setting. The role requires prior scheduling experience, familiarity with electronic health records (OCHIN/Epic a plus), and strong customer service skills to support patient flow in both Spanish and English.

This non-exempt position works weekdays 8:30 a.m.

Qualifications

• Fluent in Spanish and English required for bi-lingual front desk duties.
• Minimum 1+ year of medical or dental scheduling experience.
• Computer experience and familiarity with EHR scheduling (OCHIN/Epic a plus).
• Knowledge of medical terminology is highly desirable.

Responsibilities

• Answer incoming phone calls and schedule appointments.
• Register patients and verify insurance information in the system.
• Assist with front desk coverage and data entry duties.
• Coordinate patient flow for Spanish and English speaking patients.
• Assist with Release of Information forms and billing tasks.

Skills

Fluent in Spanish and English

Scheduling experience

Education

High School diploma or equivalent

AA preferred

Tools

OCHIN/Epic scheduling

Job description

Indian Health Board of Minneapolis is seeking a full-time Scheduling/Front Desk/Registration specialist fluent in Spanish and English to greet patients, handle reception, scheduling, registration, and basic data entry in a clinic setting. The role requires prior scheduling experience, familiarity with electronic health records (OCHIN/Epic a plus), and strong customer service skills to support patient flow in both Spanish and English.

This non-exempt position works weekdays 8:30 a.m.