Bilingual Dental Front Desk Clerk — Saturdays + Benefits

Bldg Svc 32 B-J; New York (NY); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Spanish fluency bonus

Job summary

Building Services 32BJ Benefit Funds seeks a Registration Desk Clerk to serve as the front-line interface at the Dental Center, guiding patients through the appointment process and handling data entry and routine administrative tasks.

The role requires interacting with patients in English and Spanish, managing schedules, verifying information, and supporting benefits inquiries, while maintaining accurate records in the Practice Management System.

Qualifications

• Operate Electronic Dental Record and telecommunication systems.
• Proficient in Microsoft Office, especially Excel and Outlook.
• Manage multiple tasks efficiently in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proactive in identifying issues and improving processes.

Responsibilities

• Register Dental Center patients and qualify emergency patients using guidelines.
• Schedule initial, recall and treatment appointments; reschedule as needed.
• Check in patients, verify demographics, and quote internal policies and benefits.
• Assist patients with benefit concerns and questions.
• Maintain patient accounts in the Dental Practice Management System.
• Answer calls related to appointments and inquiries.
• Ensure records and forms (HIPAA, Minor Consent, etc.) are properly handled.
• Document daily interactions in the system.

Skills

EDR

Excel

Outlook

Data entry

Multitasking

Organization

Tools

Dental PM System

Job description

Building Services 32BJ Benefit Funds seeks a Registration Desk Clerk to serve as the front-line interface at the Dental Center, guiding patients through the appointment process and handling data entry and routine administrative tasks.

The role requires interacting with patients in English and Spanish, managing schedules, verifying information, and supporting benefits inquiries, while maintaining accurate records in the Practice Management System.