Bilingual Dental Front Desk Coordinator

Neptune Dental Management Partners LLC; Redwood City (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid Time Off

Paid Holidays

Performance Bonuses

Company social events

Orthodontic treatment discount

Job summary

Redwood Smiles is seeking a Patient Coordinator to be the primary contact at the front desk. The role requires bilingual English/Spanish proficiency, one year of administrative experience, and prior dental office exposure.

You will welcome patients, manage appointments, handle calls, and maintain a welcoming front office environment. This full-time, on-site position offers competitive pay and benefits including health insurance, a 401(k), paid time off, and bonuses.

Qualifications

• Must have 1 year of administrative experience.
• Previous dental office experience required.
• Bilingual in English and Spanish is essential.
• Strong interpersonal and communication skills for teamwork.

Responsibilities

• Greet patients and families warmly to create a positive first impression.
• Coordinate smooth check-in/check-out procedures for patients.
• Handle incoming calls professionally, providing information and assistance.
• Manage patient appointments and front desk workflows to ensure efficiency.
• Maintain organized front office and assist with various administrative tasks.
• Collaborate with team members to meet patient needs and physician schedules.
• Uphold high standards of customer service and patient privacy.

Skills

Bilingual English/Spanish

Administrative experience

Dental office experience

Customer service

Multitasking

Education

High school diploma or equivalent

Job description

Redwood Smiles is seeking a Patient Coordinator to be the primary contact at the front desk. The role requires bilingual English/Spanish proficiency, one year of administrative experience, and prior dental office exposure.

You will welcome patients, manage appointments, handle calls, and maintain a welcoming front office environment. This full-time, on-site position offers competitive pay and benefits including health insurance, a 401(k), paid time off, and bonuses.