Bilingual Customer Support Specialist (Onsite)

Viaplus, LLC; Broomfield (CO); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

15 Days PTO annually

12 Paid Company Holidays

Medical coverage 90% paid by company

Dental and Vision Insurance

Opportunities for advancement

Job summary

Viaplus, LLC is hiring a Bilingual Customer Service Representative in Broomfield, CO. The role requires a positive attitude, strong communication skills, and the ability to provide outstanding customer service through various channels. Responsibilities include assisting customers, documenting interactions, and maintaining a constructive approach in a fast-paced environment. Benefits include 15 PTO days annually, medical coverage, and a supportive team culture. Previous customer service experience is preferred but not required.

Qualifications

• Strong communication skills are required, both verbal and written.
• Customer service experience is preferred but not mandatory.
• Bilingual skills are a requirement.

Responsibilities

• Deliver outstanding customer service via phone, email, and digital channels.
• Assist customers with questions and resolve issues.
• Accurately document customer interactions.

Skills

Strong verbal and written communication skills

Customer service experience

Bilingual skills

Attention to detail

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Viaplus, LLC is hiring a Bilingual Customer Service Representative in Broomfield, CO. The role requires a positive attitude, strong communication skills, and the ability to provide outstanding customer service through various channels. Responsibilities include assisting customers, documenting interactions, and maintaining a constructive approach in a fast-paced environment. Benefits include 15 PTO days annually, medical coverage, and a supportive team culture. Previous customer service experience is preferred but not required.