Bilingual Customer Support Specialist (Onsite)

ViaPlus by VINCI Highways; Broomfield (CO); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

15 Days PTO annually

Medical coverage 90% paid by company

12 Paid Company Holidays

Job summary

ViaPlus by VINCI Highways is hiring a Bilingual Customer Service Representative in Broomfield, Colorado. In this on-site position, you will be responsible for delivering outstanding customer service via phone, email, and digital channels. Key qualifications include being bilingual, having a high school diploma, and strong communication skills. Benefits include 15 days PTO, medical coverage, and a supportive team culture. Join us to contribute to Colorado's infrastructure and communities.

Qualifications

• Positive attitude and strong communication skills.
• Reliable, adaptable, and team-oriented mindset.
• Basic computer proficiency including Microsoft Office.

Responsibilities

• Deliver outstanding customer service through phone, email, and digital communication channels.
• Assist customers with questions, account support, payments, and issue resolution.
• Accurately document customer interactions and maintain records within company systems.

Skills

Strong communication skills

Customer service experience

Bilingual skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

ViaPlus by VINCI Highways is hiring a Bilingual Customer Service Representative in Broomfield, Colorado. In this on-site position, you will be responsible for delivering outstanding customer service via phone, email, and digital channels. Key qualifications include being bilingual, having a high school diploma, and strong communication skills. Benefits include 15 days PTO, medical coverage, and a supportive team culture. Join us to contribute to Colorado's infrastructure and communities.