Bilingual Customer Support & Sales Specialist

Sherwin-Williams; Philadelphia (Philadelphia County); On-site; USD 30,000 - 42,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist customers in-store and over the phone, determine needs, and recommend the right solutions. You will help drive sales while maintaining product quality and display standards at Store #5287 in Philadelphia, PA.

The role emphasizes excellent customer service, accurate transactions, and collaboration with team members to meet monthly, quarterly, and yearly sales goals.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Experience in customer service or retail is beneficial.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Process sales transactions accurately and according to policy.
• Maintain in-stock and presentable condition assigned areas.

Skills

Customer service

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist customers in-store and over the phone, determine needs, and recommend the right solutions. You will help drive sales while maintaining product quality and display standards at Store #5287 in Philadelphia, PA.

The role emphasizes excellent customer service, accurate transactions, and collaboration with team members to meet monthly, quarterly, and yearly sales goals.