Bilingual Customer Service & Terminal Attendant

Conexiones-Tornado-4; Fort Worth (TX); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Tornado Bus Company is seeking a Customer Service Rep/ Station Attendant in Fort Worth, TX. The role is an hourly, full-time position focused on delivering excellent service to clients and passengers.

Responsibilities include answering general inquiries, processing ticket orders, handling cash, and ensuring smooth terminal operations. Bilingual English/Spanish is required, with a 2-year related experience preferred.

Qualifications

• Two years of relevant work experience required.
• Ability to communicate in English and Spanish is required.

Responsabilités

• Provide exceptional customer experience at the station and over the phone.
• Call customers to advise about changes or cancellations of scheduled runs.
• Respond to inquiries about destinations, pricing, and times with courtesy.
• Handle cash, operate POS equipment, and process ticket orders.
• Maintain terminal cleanliness and assist with luggage as needed.
• Support driver dorms and other duties as assigned by management.

Connaissances

Customer service

Bilingual English/Spanish

Cash handling

Cash register

Credit card terminal

Outils

Cash register

Credit card terminal

Description du poste

Tornado Bus Company is seeking a Customer Service Rep/ Station Attendant in Fort Worth, TX. The role is an hourly, full-time position focused on delivering excellent service to clients and passengers.

Responsibilities include answering general inquiries, processing ticket orders, handling cash, and ensuring smooth terminal operations. Bilingual English/Spanish is required, with a 2-year related experience preferred.