Bilingual CSR & Station Attendant | Customer Experience

Tornado Bus Company; West Memphis (AR); On-site; USD 19,000 - 28,000; Full time

Job summary

Tornado Bus Company in West Memphis, AR is hiring a Customer Service Representative / Station Attendant (CSR/SA) to assist passengers, sell tickets, and maintain a clean, safe terminal environment. The ideal candidate is bilingual in English and Spanish, delivers friendly service, handles cash and POS transactions, and uses basic computer skills to process inquiries and schedules.

This full-time hourly position requires standing, lifting luggage, and adhering to company safety guidelines;

Qualifications

• High School Diploma or GED equivalent.
• Bilingual proficiency in English and Spanish.
• Basic computer skills, including navigating operating systems and typing.
• Strong customer service and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to lift and move luggage as required.
• Ability to maintain professionalism in a fast-paced environment.

Responsibilities

• Provide outstanding customer service to passengers, visitors, and business partners.
• Sell and process ticket purchases via telephone, internet, and over-the-counter transactions.
• Operate cash registers, credit card terminals, and other point-of-sale equipment.
• Assist passengers with luggage handling.
• Maintain cleanliness and organization of terminal facilities and work areas.
• Follow all company policies, procedures, and safety guidelines.

Skills

Bilingual English and Spanish

Customer service

Cash handling

POS systems

Basic computer skills

Education

High School Diploma or GED

Tools

Cash registers

Credit card terminals

Job description

Tornado Bus Company in West Memphis, AR is hiring a Customer Service Representative / Station Attendant (CSR/SA) to assist passengers, sell tickets, and maintain a clean, safe terminal environment. The ideal candidate is bilingual in English and Spanish, delivers friendly service, handles cash and POS transactions, and uses basic computer skills to process inquiries and schedules.

This full-time hourly position requires standing, lifting luggage, and adhering to company safety guidelines;