Bilingual Customer Service Specialist (Spanish)

Sherwin-Williams Co.; Greensboro (NC); Presencial; USD 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Resumo da oferta

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #2188 in Greensboro, NC.

You will assist wholesale and retail customers, answer questions about products, and recommend solutions to meet their needs while supporting store sales goals. This role emphasizes delivering excellent service, promptly resolving concerns, staying current with product features, and maintaining high in-store quality and visual standards.

Responsabilidades

• Duties involve assisting customers, answering questions about products, and helping to meet store sales goals.
• Deliver excellent customer service and promptly resolve customer concerns.
• Stay up-to-date with product features and maintain high in-store visual standards.

Descrição da oferta de emprego

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work at Store #2188, located at: 4210 Gate City Blvd Greensboro NC 27407. The starting rate of pay for this role is $17.40 per hour.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.