Bilingual Customer Service Specialist (Shipping & Retail)

ManpowerGroup; Tampa (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup is seeking a bilingual Customer Service Clerk for a leading retail and logistics organization in Tampa, FL. The role focuses on frontline customer service and operational support in a fast-paced retail setting.

The successful candidate will have strong communication skills, reliability, and a customer‑focused mindset, with Spanish-speaking ability being a plus in many markets. The position offers entry into a supportive team environment.

Qualifications

• Hands-on experience serving customers in dynamic environments.
• Reliability with a maximum of 2 jobs in the past 5 years.
• Experience in hospitality, retail, or logistics is preferred.
• Spanish-speaking ability is a plus in many markets.

Responsibilities

• Assist customers with shipping inquiries and provide shipping quotes.
• Support store operations in a fast-paced retail environment.
• Utilize internal chat systems for team communication and support.
• Participate in daily team calls with lead agents and supervisors.
• Ensure store security with locks, panic buttons, and cameras, while maintaining a cashless operation.

Skills

Customer service

Communication

Reliability

Team communication

Job description

ManpowerGroup is seeking a bilingual Customer Service Clerk for a leading retail and logistics organization in Tampa, FL. The role focuses on frontline customer service and operational support in a fast-paced retail setting.

The successful candidate will have strong communication skills, reliability, and a customer‑focused mindset, with Spanish-speaking ability being a plus in many markets. The position offers entry into a supportive team environment.