Customer Service Representative - Advanced

Manpower - South Florida; Florida; On-site; USD 19,000 - 25,000; Full time

Job summary

Manpower in Florida is seeking a dependable, bilingual Customer Service Associate to join our retail shipping and business services environment. You will assist customers in person and over the phone, handling shipping, printing, packaging, and mailbox services.

The role requires English/Spanish bilingualism, ability to work at two locations, and weekend availability. Prior customer service or retail experience is preferred, and reliable transportation is essential.

Qualifications

• Bilingual in English and Spanish required.
• Must be able to work at two locations.
• Available to work Saturdays 10:00 AM – 4:00 PM.
• No more than 2 employers in past 5 years.
• Experience in customer service or retail required.
• Hospitality experience preferred.
• Strong communication, computer, and multitasking skills.
• Reliable transportation.

Responsibilities

• Assist customers in person and over the phone.
• Process transactions and provide service recommendations.
• Handle shipping, printing, packaging, and mailbox services.
• Maintain an organized and professional store environment.
• Support daily operations and administrative tasks.

Skills

Bilingual English/Spanish

Job description

Our client is seeking a dependable, customer-focused Bilingual Customer Service Associate to join their team. This role is in a retail shipping and business services environment similar to a UPS Store, assisting customers with shipping, printing, packaging, and related services.

Requirements

• Bilingual in English and Spanish (required)
• Must be able to work between two locations
• Must be available to work every Saturday from 10:00 AM – 4:00 PM
• No more than 2 employers in the past 5 years
• Previous customer service or retail experience required
• Prior hospitality experience preferred
• Strong communication, computer, and multitasking skills
• Reliable transportation

Responsibilities

• Assist customers in person and over the phone
• Process transactions and provide service recommendations
• Handle shipping, printing, packaging, and mailbox services
• Maintain an organized and professional store environment
• Support daily operations and administrative tasks

We're looking for a friendly, professional candidate with a stable work history who enjoys delivering exceptional customer service in a fast-paced environment.