Bilingual Customer Service Clerk

Manpower; Tampa (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Short Term Disability Insurance

401(k)

Supplemental Life Insurance

Job summary

Manpower, Inc. in Tampa, FL is seeking a Bilingual Customer Service Clerk to join a fast-paced retail and logistics team. The role focuses on front-line customer service, shipping inquiries, and operational support, with a friendly, customer-focused mindset.

The position offers a Monday-Saturday schedule, 9am–6pm, with Saturdays 10am–4pm; there is potential to transition to permanent employment after 6 months. Bilingual in English/Spanish is a plus in many markets.

Qualifications

• Customer service experience in dynamic environments.
• Ability to manage multiple tasks in a fast-paced setting.
• Spanish language ability is a plus.

Responsibilities

• Assist customers with shipping inquiries and provide shipping quotes.
• Support store operations in a fast-paced retail environment.
• Utilize internal chat systems for team communication and support.
• Participate in daily team calls with lead agents and supervisors.
• Ensure store security with locks, panic buttons, and cameras, while maintaining a cashless operation.

Skills

Communication

Customer service

Reliability

Tools

Internal chat systems

Job description

Our client, a leading retail and logistics organization, is seeking a Bilingual Customer Service Clerk to join their team. As a Customer Service Clerk, you will be part of the front-line retail support team, providing essential customer service and operational assistance. The ideal candidate will demonstrate strong communication skills, accountability, and a customer-focused mindset, which will align successfully in the organization.

Job Title: Customer Service Clerk

Location: Tampa, FL

Pay Range: $20/hour

Shift: Monday through Saturday, (4 days per week)with work hours generally from 9am to 6pm. Saturday hours are from 10am to 4pm.

What's the Job?

• Assist customers with shipping inquiries and provide shipping quotes
• Support store operations in a fast-paced retail environment
• Utilize internal chat systems for team communication and support
• Participate in daily team calls with lead agents and supervisors
• Ensure store security with locks, panic buttons, and cameras, while maintaining a cashless operation

What's Needed?

• Hands-on experience serving customers in dynamic environments
• Reliability with a maximum of 2 jobs in the past 5 years
• Experience in hospitality, retail, or logistics is preferred
• Strong communication, accountability, and customer service skills
• Spanish-speaking ability is a plus in many markets

What's in it for me?

• Opportunity to transition from temporary to permanent employment after 6 months
• Work in a supportive team environment with daily communication
• Gain experience in a reputable organization with growth potential
• Work in a secure, modern store equipped with safety features
• Be part of a diverse and inclusive workplace that values your contributions

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)