Bilingual Customer Service Associate — Retail & Logistics

Manpower; Tampa (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Short Term Disability Insurance

401(k)

Supplemental Life Insurance

Job summary

Manpower, Inc. in Tampa, FL is seeking a Bilingual Customer Service Clerk to join a fast-paced retail and logistics team. The role focuses on front-line customer service, shipping inquiries, and operational support, with a friendly, customer-focused mindset.

The position offers a Monday-Saturday schedule, 9am–6pm, with Saturdays 10am–4pm; there is potential to transition to permanent employment after 6 months. Bilingual in English/Spanish is a plus in many markets.

Qualifications

• Customer service experience in dynamic environments.
• Ability to manage multiple tasks in a fast-paced setting.
• Spanish language ability is a plus.

Responsibilities

• Assist customers with shipping inquiries and provide shipping quotes.
• Support store operations in a fast-paced retail environment.
• Utilize internal chat systems for team communication and support.
• Participate in daily team calls with lead agents and supervisors.
• Ensure store security with locks, panic buttons, and cameras, while maintaining a cashless operation.

Skills

Communication

Customer service

Reliability

Tools

Internal chat systems

Job description

Manpower, Inc. in Tampa, FL is seeking a Bilingual Customer Service Clerk to join a fast-paced retail and logistics team. The role focuses on front-line customer service, shipping inquiries, and operational support, with a friendly, customer-focused mindset.

The position offers a Monday-Saturday schedule, 9am–6pm, with Saturdays 10am–4pm; there is potential to transition to permanent employment after 6 months. Bilingual in English/Spanish is a plus in many markets.