Bilingual Customer Service Specialist (Remote After Training)

Edfinancial Careers; El Paso (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Training

Growth opportunities

Supportive team environment

Job summary

Edfinancial Services in El Paso, TX is hiring a Bilingual Customer Service Representative to handle inbound and outbound calls with empathy and accuracy. This full-time role offers starting pay of $18.00 per hour plus $5.09 per hour Health and Welfare benefit, no weekend shifts, evening flexibility, and opportunities for growth through paid training and a supportive team.

Join a mission-driven company helping people manage education finance while you develop customer service skills and build a

Qualifications

• Bilingual proficiency (English/Spanish) required or preferred.
• Excellent communication and listening skills.
• Ability to provide accurate information and resolve issues.
• Professional appearance and positive attitude.
• Flexibility for varied business hours.

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Provide accurate, clear information about products and services.
• Resolve questions and issues quickly while complying with guidelines.
• Use sound judgment and strong communication to support customer interactions.
• Collaborate with team to maintain a positive work environment.

Skills

Bilingual

Customer service

Communication

Listening skills

Computer literacy

Team collaboration

Job description

Edfinancial Services in El Paso, TX is hiring a Bilingual Customer Service Representative to handle inbound and outbound calls with empathy and accuracy. This full-time role offers starting pay of $18.00 per hour plus $5.09 per hour Health and Welfare benefit, no weekend shifts, evening flexibility, and opportunities for growth through paid training and a supportive team.

Join a mission-driven company helping people manage education finance while you develop customer service skills and build a