Bilingual Customer Service Rep - Growth & Flexible Hours

Edfinancial-Service; El Paso (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

Leadership development

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Teledoc

Employee Assistance Program

Remote work after training

Job summary

Edfinancial Services in El Paso, TX is hiring a Bilingual Customer Service Representative to serve as the friendly, knowledgeable voice for our customers.

You will handle inbound and outbound calls, provide accurate information, resolve issues with compliance, and collaborate with teammates to maintain a positive work environment.

The role offers weekday hours, no weekends, with a starting pay of $18.00 per hour plus a health and welfare benefit, and opportunities for growth and training.

Qualifications

• Professional appearance and positive attitude.
• Bilingual representatives
• Strong communication and listening skills
• Ability to deliver clear and accurate information to solve problems efficiently
• Flexibility and availability during business hours
• Basic computer proficiency
• Ability to collaborate with teammates and leaders who want to see you succeed

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Provide accurate, clear information about our products and services.
• Resolve questions and issues quickly while maintaining compliance with federal and company guidelines.
• Use sound judgement and strong communication skills to support each customer interaction.
• Collaborate with your team to create a positive, high-quality work environment

Job description

Edfinancial Services in El Paso, TX is hiring a Bilingual Customer Service Representative to serve as the friendly, knowledgeable voice for our customers.

You will handle inbound and outbound calls, provide accurate information, resolve issues with compliance, and collaborate with teammates to maintain a positive work environment.

The role offers weekday hours, no weekends, with a starting pay of $18.00 per hour plus a health and welfare benefit, and opportunities for growth and training.