Customer Service Specialist — Evening Shifts, Remote Potential

Edfinancial-Service; El Paso (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Tuition reimbursement

Leadership development

Paid training

Health benefits

Team environment

Job summary

Edfinancial Services in El Paso, TX is seeking a Customer Service Representative to be the friendly, knowledgeable voice for our customers. You’ll handle inbound and outbound calls, provide clear information about our products and services, and resolve questions while complying with federal and company guidelines.

We offer growth opportunities, paid training, tuition reimbursement, and a supportive team environment.

Qualifications

• Handle inbound and outbound calls with empathy and professionalism.
• Provide accurate information about products and services.
• Resolve questions quickly while following guidelines.

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Provide accurate, clear information about our products and services.
• Resolve questions and issues quickly while maintaining compliance with federal and company guidelines.
• Use sound judgment and strong communication skills to support each customer interaction.
• Collaborate with your team to create a positive, high-quality work environment.

Skills

Customer service

Communication skills

Active listening

Problem solving

Teamwork

Job description

Edfinancial Services in El Paso, TX is seeking a Customer Service Representative to be the friendly, knowledgeable voice for our customers. You’ll handle inbound and outbound calls, provide clear information about our products and services, and resolve questions while complying with federal and company guidelines.

We offer growth opportunities, paid training, tuition reimbursement, and a supportive team environment.