Customer Support Specialist - Flexible Hours & Growth

Edfinancial Services, LLC; United States; Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Tuition reimbursement

Leadership development programs

Health and Welfare Benefit

Job summary

Edfinancial Services, LLC is hiring a Customer Service Representative in El Paso, TX. The role centers on being the friendly, knowledgeable voice for customers, handling calls with empathy and delivering accurate product information to resolve issues.

This full-time position offers starting pay with health benefits, opportunities for training and growth, and a supportive team environment. Flexibility for evening shifts is required, with potential for remote work after on-site training.

Qualifications

• Strong communication and listening skills.
• Professional appearance and positive attitude.
• Ability to deliver clear information to solve problems.
• Basic computer proficiency.
• Ability to collaborate with teammates and leaders.

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Provide accurate, clear information about products and services.
• Resolve questions and issues quickly while complying with guidelines.
• Use sound judgment to support customer interactions.
• Collaborate with team to maintain a positive work environment.

Skills

Strong communication

Customer service

Basic computer proficiency

Team collaboration

Problem solving

Job description

Edfinancial Services, LLC is hiring a Customer Service Representative in El Paso, TX. The role centers on being the friendly, knowledgeable voice for customers, handling calls with empathy and delivering accurate product information to resolve issues.

This full-time position offers starting pay with health benefits, opportunities for training and growth, and a supportive team environment. Flexibility for evening shifts is required, with potential for remote work after on-site training.