Customer Service Specialist — Remote Growth Opportunities

Edfinancial Careers; El Paso (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Life Insurance

Disability Insurance

Teledoc

EAP

11 paid holidays

Paid vacation

Sick leave

Mental health day after 6 months

Tuition reimbursement

Job summary

Edfinancial Services is hiring a Customer Service Representative in El Paso, TX. Starting pay is $18.00/hour plus $5.09/hour health and welfare benefit, totaling over $23/hour in value, with growth opportunities and training. Flexible evening shifts and a scheduled MST work window support a busy call center environment.

The role emphasizes accuracy, helpfulness, and compliance. It offers tuition reimbursement and a people-first culture focused on development and team success.

Qualifications

• Professional appearance and positive attitude.
• Strong communication and listening skills.
• Ability to deliver clear and accurate information to solve problems efficiently.
• Flexibility and availability during business hours.
• Basic computer proficiency.
• Ability to collaborate with teammates and leaders who want to see you succeed.

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Provide accurate, clear information about our products and services.
• Resolve questions and issues quickly while maintaining compliance with federal and company guidelines.
• Use sound judgment and strong communication skills to support each customer interaction.
• Collaborate with your team to create a positive, high-quality work environment.

Skills

Communication skills

Listening skills

Professional appearance

Positive attitude

Flexibility

Availability during business hours

Basic computer proficiency

Team collaboration

Job description

Edfinancial Services is hiring a Customer Service Representative in El Paso, TX. Starting pay is $18.00/hour plus $5.09/hour health and welfare benefit, totaling over $23/hour in value, with growth opportunities and training. Flexible evening shifts and a scheduled MST work window support a busy call center environment.

The role emphasizes accuracy, helpfulness, and compliance. It offers tuition reimbursement and a people-first culture focused on development and team success.