Bilingual Customer Service Specialist – Growth & Training

Community Choice Financial Family of Brands; Redlands (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid on‑the‑job training

Learning management system access

Cross-brand training across 11 brands

401(k) retirement match

Medical insurance options

Paid time off starting at 12 days

Dress code: jeans and sneakers

Job summary

Community Choice Financial Family of Brands in Redlands, CA is seeking a Customer Service Representative (Bilingual) to help customers with check cashing, money transfers, and payments. You will process transactions, maintain customer data, and provide in-store service in a fast-paced environment.

You’ll receive hands-on training, coaching, and development to support long-term success, with opportunities to advance across the brand family and participate in a comprehensive benefits program.

Qualifications

• High school diploma or equivalent.
• Excellent communication and professional demeanor.
• Ability to enter data accurately and review transactions.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information into a POS system.
• Assist in on-site and community events.

Skills

Verbal and written communication

Attention to detail

Data entry

Customer service mindset

Education

High School Diploma or equivalent

Tools

POS system

Microsoft Office

Phone systems

Job description

Community Choice Financial Family of Brands in Redlands, CA is seeking a Customer Service Representative (Bilingual) to help customers with check cashing, money transfers, and payments. You will process transactions, maintain customer data, and provide in-store service in a fast-paced environment.

You’ll receive hands-on training, coaching, and development to support long-term success, with opportunities to advance across the brand family and participate in a comprehensive benefits program.