Bilingual Customer Service Specialist (Eng/Span)

Kommissary; New York (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

The Kommissary in Long Island City, NY is seeking a bilingual Customer Service Representative (English/Spanish) to join our growing team. This full-time role focuses on outbound outreach, relationship management, and delivering a positive brand experience to customers.

Responsibilities include high-volume outbound calls, building relationships, presenting our offerings, addressing inquiries, and recording accurate notes.

Qualifications

• Fluency in English and Spanish required.
• Experience in customer service, outbound calling, telemarketing, sales support, or customer outreach preferred.
• Excellent verbal communication and professional phone presence.
• Ability to manage a high volume of daily calls while maintaining service quality.

Responsibilities

• Conduct high-volume outbound calls (100–150 per day).
• Build and maintain positive relationships with customers.
• Introduce company products, services, and promotions.
• Respond to inquiries with accurate, helpful information.

Skills

Bilingual English/Spanish

Excellent verbal communication

High-volume calling

Customer relationship management

Organization & attention to detail

Job description

The Kommissary in Long Island City, NY is seeking a bilingual Customer Service Representative (English/Spanish) to join our growing team. This full-time role focuses on outbound outreach, relationship management, and delivering a positive brand experience to customers.

Responsibilities include high-volume outbound calls, building relationships, presenting our offerings, addressing inquiries, and recording accurate notes.