Bilingual Customer Service & Sales Specialist

Sherwin-Williams; Salisbury (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams is hiring a Store Customer Service Specialist at Store #2567 in Salisbury, NC. The role involves assisting wholesale and retail customers, answering questions about products, and recommending solutions to ensure high client satisfaction.

Responsibilities include handling sales, processing transactions, stocking shelves, tinting and mixing products, and meeting sales goals while maintaining store standards.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with customers.
• Process sales transactions accurately and consistently with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain accurate work order files and formulas.
• Stock shelves and set up displays.
• Tint and mix products as needed to customer specifications.

Skills

Customer service

Sales

Cash handling

Bilingual English/Spanish

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring a Store Customer Service Specialist at Store #2567 in Salisbury, NC. The role involves assisting wholesale and retail customers, answering questions about products, and recommending solutions to ensure high client satisfaction.

Responsibilities include handling sales, processing transactions, stocking shelves, tinting and mixing products, and meeting sales goals while maintaining store standards.