Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Salisbury (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #2567 in Salisbury, NC to assist customers, answer questions about products, and recommend solutions. Starting pay is $16/hour; on-site position at 800 W.

Innes Street, Salisbury, NC 28144. Responsibilities include handling sales transactions, tinting/mixing products, stocking shelves, and supporting store sales goals while maintaining high product quality and customer satisfaction.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales

Skills

English fluency

Spanish language

Customer service

Cash handling

Retail experience

Driver's license

Physical ability

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #2567 in Salisbury, NC to assist customers, answer questions about products, and recommend solutions. Starting pay is $16/hour; on-site position at 800 W.

Innes Street, Salisbury, NC 28144. Responsibilities include handling sales transactions, tinting/mixing products, stocking shelves, and supporting store sales goals while maintaining high product quality and customer satisfaction.