Paint & Customer Service Specialist (Retail & Delivery)

Sherwin-Williams Co.; Salisbury (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #2567 at 800 W. Innes Street, Salisbury, NC 28144.

The role starts at $16/hour and is full-time, with duties spanning customer assistance, product recommendations, and sales support to achieve store goals. The ideal candidate will have strong customer service, a willingness to learn tinting/mixing, and the ability to lift items and work varied hours, including evenings and weekends.

Qualifications

• Must be at least 18 years of age.
• Must be legally authorized to work without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales experience

Bilingual

Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #2567 at 800 W. Innes Street, Salisbury, NC 28144.

The role starts at $16/hour and is full-time, with duties spanning customer assistance, product recommendations, and sales support to achieve store goals. The ideal candidate will have strong customer service, a willingness to learn tinting/mixing, and the ability to lift items and work varied hours, including evenings and weekends.