Bilingual Customer Service & Sales Specialist

Sherwin-Williams; Sacramento (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Sherwin-Williams in Sacramento is seeking a Customer Service Specialist to engage wholesale and retail customers, identify needs, and recommend products. You will resolve concerns promptly while maintaining product knowledge and store standards.

Responsibilities include assisting customers, supporting sales goals, and handling transactions accurately. Availability for evenings and weekends is expected; bilingual English/Spanish is required to serve diverse customers effectively.

Qualifications

• Customer service and sales experience in retail or similar environments.
• Ability to communicate clearly with customers and team members.
• Bilingual English/Spanish proficiency required.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.

Skills

Customer service

Sales

Bilingual English/Spanish

Job description

Sherwin-Williams in Sacramento is seeking a Customer Service Specialist to engage wholesale and retail customers, identify needs, and recommend products. You will resolve concerns promptly while maintaining product knowledge and store standards.

Responsibilities include assisting customers, supporting sales goals, and handling transactions accurately. Availability for evenings and weekends is expected; bilingual English/Spanish is required to serve diverse customers effectively.