Bilingual Customer Care Specialist (English/Spanish)

Sherwin-Williams; Roswell (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. You will stay informed on product features and maintain store standards while helping reach sales goals.

Responsibilities include handling inquiries, processing transactions, stocking displays, and supporting deliveries as needed. A friendly, accurate communicator in English and Spanish is essential.

Qualifications

• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Prior customer service experience is preferred.
• Ability to work in a fast-paced retail setting with accuracy.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Process sales transactions accurately and in line with policies and procedures.
• Maintain in-stock and presentable condition in assigned areas.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Education

High school diploma or GED

Tools

POS systems

Tinting equipment

Cash register / POS

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. You will stay informed on product features and maintain store standards while helping reach sales goals.

Responsibilities include handling inquiries, processing transactions, stocking displays, and supporting deliveries as needed. A friendly, accurate communicator in English and Spanish is essential.