Bilingual Customer Service & Sales Specialist

Sherwin-Williams; Park City (KS); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams Store #1176 in Park City, KS is seeking a Customer Service Specialist who helps wholesale and retail customers, answers product questions, and recommends solutions to meet customer needs.

You will process sales, maintain displays, stock shelves, tint and mix products, and ensure accuracy in transactions while aiming to exceed sales goals.

The role requires English and Spanish fluency, a valid driver's license, ability to lift 50-70 lbs, and availability for evenings/weekends.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.
• If internal to Sherwin-Williams, must have at least a "meets expectations" rating on last performance appraisal.
• If internal to Sherwin-Williams, must have completed HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss options.

Skills

Customer service

Bilingual English/Spanish

Sales

Education

High School diploma or GED

Tools

Tinting equipment

Cash handling

Job description

Sherwin-Williams Store #1176 in Park City, KS is seeking a Customer Service Specialist who helps wholesale and retail customers, answers product questions, and recommends solutions to meet customer needs.

You will process sales, maintain displays, stock shelves, tint and mix products, and ensure accuracy in transactions while aiming to exceed sales goals.

The role requires English and Spanish fluency, a valid driver's license, ability to lift 50-70 lbs, and availability for evenings/weekends.