Bilingual Customer Service & Sales Specialist

Sherwin-Williams Co.; Anaheim (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist for Store #8695 in Anaheim, CA. You will assist customers, answer questions, and promote products while delivering friendly, efficient service to meet sales goals.

You will handle in-person and phone inquiries, process transactions accurately, and keep product displays tidy. Bilingual English/Spanish abilities are valued to serve a diverse customer base and support store operations.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must read, write, comprehend, and communicate in English; Spanish proficiency is a plus.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

English language

Spanish language

Customer service

Cash handling

Sales

Education

High School diploma or GED

Tools

POS system

Job description

Sherwin-Williams is hiring a Customer Service Specialist for Store #8695 in Anaheim, CA. You will assist customers, answer questions, and promote products while delivering friendly, efficient service to meet sales goals.

You will handle in-person and phone inquiries, process transactions accurately, and keep product displays tidy. Bilingual English/Spanish abilities are valued to serve a diverse customer base and support store operations.