Bilingual Customer Service Representative - Consumer Lending

Community Choice Financial Family of Brands; Aldine (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Choice Financial Family of Brands is seeking a bilingual Customer Service Representative to support underbanked consumers with short-term credit and financial services. You will help Spanish- and English-speaking customers with loan applications, account inquiries, payments, and product education in a fast-paced branch setting.

You will adhere to compliance and documentation standards, receive training, and have opportunities for performance incentives and advancement within consumer

Qualifications

• Bilingual in English and Spanish required.

Responsibilities

• Assist Spanish- and English-speaking customers with loan applications, account inquiries, payments, and product education.
• Follow strict compliance and documentation standards to ensure accurate records and risk mitigation.

Skills

Bilingual English/Spanish

Job description

Community Choice Financial Family of Brands seeks a bilingual Customer Service Representative to support underbanked consumers with short-term credit and financial services. In this fast-paced branch role, you will assist Spanish- and English-speaking customers with loan applications, account inquiries, payments, and product education. You’ll follow strict compliance and documentation standards while delivering friendly, accurate service. We offer training, performance incentives, and advancement opportunities in consumer lending, operations, and leadership within a performance-driven, customer-focused culture.