Bilingual Customer Service Representative

Express Employment Professionals - Cincinnati East; Boise (ID); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Referral bonuses

Direct deposit

Equal Opportunity Employer

Job summary

Express Employment is seeking a bilingual customer service representative in Boise, Idaho to support a housing funding company. The role requires handling inquiries in English and Spanish, maintaining records, and providing efficient service.

The schedule is Monday to Friday, 9am to 6pm, with a pay rate of $19 per hour. This temporary position may convert to hire based on company needs. Benefits are available from day one.

Qualifications

• Fluency in English and Spanish (writing, reading, speaking) required.
• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Provide excellent customer service to clients in English and Spanish.
• Resolve customer inquiries and complaints effectively and efficiently.
• Maintain accurate customer records and data.
• Assist with other customer service duties as needed.

Skills

Bilingual English/Spanish

Communication skills

Customer service

Problem-solving

Tools

MS Office

Job description

Express Employment is seeking a bilingual customer service representative for a company that provides funding for affordable housing opportunities.

Job duties include:

• Providing excellent customer service to clients in both English and Spanish
• Resolving customer inquiries and complaints effectively and efficiently
• Maintaining accurate customer records and data
• Assisting with other customer service duties as needed

Skills:

• Fluency in both English and Spanish (writing, reading, and speaking) is a must
• Excellent communication and interpersonal skills
• Strong customer service and problem-solving skills
• Proficient in Microsoft Office, including Word, Excel, and Outlook

Other Details:

• Schedule is Mon-Fri, 9am-6pm
• Pay rate is $19/hr.
• Position is temporary, and could be temp to hire based on company's hiring needs

Benefits

• Express Employment is an Equal Opportunity Employer offering benefits from the first day of employment, including medical, vision, dental, life insurance, 401(k), referral bonuses, and direct deposit.