Bilingual Customer Service Rep (Spanish/English) — Growth & Benefits

Uline, Inc.; Gainesville (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition assistance

Paid holidays

Job summary

Uline, Inc. is seeking a bilingual Customer Service Representative to handle orders, inquiries and product recommendations at the Georgia branch in Braselton. You will use our technology to assist customers and build strong relationships on phone, email, and chat.

We offer on-site, full-time hours with comprehensive benefits and growth opportunities. A high school diploma is required; a Bachelor's degree is preferred, and fluency in English and Spanish is essential.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Bilingual English/Spanish required (written and spoken).

Responsibilities

• Process customer orders and handle inquiries using world‑class technology.
• Be a product and solutions expert to answer product, pricing and shipping questions quickly.
• Build business relationships with customers via phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Customer service software

Job description

Uline, Inc. is seeking a bilingual Customer Service Representative to handle orders, inquiries and product recommendations at the Georgia branch in Braselton. You will use our technology to assist customers and build strong relationships on phone, email, and chat.

We offer on-site, full-time hours with comprehensive benefits and growth opportunities. A high school diploma is required; a Bachelor's degree is preferred, and fluency in English and Spanish is essential.