Bilingual Customer Service Rep (English/Spanish) – On Site

Uline; Jefferson (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Tuition Assistance Program

Paid holidays

Paid time off

Job summary

Uline, a family-owned company, seeks a Bilingual Customer Service Representative in Braselton, GA to build customer relationships, provide solutions and deliver legendary service on-site.

You will handle orders, answer product questions, and support customers via phone, email and chat with strong problem-solving and communication skills. Training is provided and growth opportunities are available.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train you!
• Bilingual English/Spanish – fluent in both verbal and written forms.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Problem solving

Listening skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company, seeks a Bilingual Customer Service Representative in Braselton, GA to build customer relationships, provide solutions and deliver legendary service on-site.

You will handle orders, answer product questions, and support customers via phone, email and chat with strong problem-solving and communication skills. Training is provided and growth opportunities are available.