Bilingual Customer Service Pro (English/Spanish)

Uline; Athens (GA); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Bonus programs

Paid holidays & PTO

Tuition Assistance

Job summary

Uline is seeking a bilingual Customer Service Representative to join our Georgia Branch on-site in Braselton, GA. You will handle orders, offer product recommendations, and assist customers via phone, email, and chat while delivering legendary service.

Training is provided to develop product knowledge and solutions expertise, with growth opportunities in a fast, family-owned company. Candidates should have a high school diploma; an English/Spanish bilingual ability is required.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we train you!
• Bilingual English/Spanish — fluent in both verbal and written forms.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using company technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Customer service

Communication skills

Bilingual English/Spanish

Education

High school diploma

Bachelor's degree preferred

Job description

Uline is seeking a bilingual Customer Service Representative to join our Georgia Branch on-site in Braselton, GA. You will handle orders, offer product recommendations, and assist customers via phone, email, and chat while delivering legendary service.

Training is provided to develop product knowledge and solutions expertise, with growth opportunities in a fast, family-owned company. Candidates should have a high school diploma; an English/Spanish bilingual ability is required.