Bilingual Customer Service Rep - Spanish/English

Security Finance; Reno (NV); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health insurance (company paid)

401(k) with match

Life and Dental benefits

Paid holidays

Profit sharing

Closed on Sundays

Zusammenfassung

Security Finance in Reno, NV is seeking a customer service-focused professional for a full-time role. Most interactions are over the phone, requiring a friendly voice and clear communication to deliver results in a fast-paced environment.

Responsibilities include cash handling, loan processing, compliance with regulations, and bilingual Spanish/English communication. Company offers benefits including health insurance, 401(k) with match, life and dental coverage, paid holidays, profit sharing,

Qualifikationen

• 18 years of age or older.
• Valid driver’s license, acceptable driving record and reliable transportation.
• Ability to pass a criminal background check.
• Collections experience (direct first party collections/skip tracing) preferred.
• Ability to be working on the phone for the majority of the day.
• Ability to speak Spanish and English fluently.

Aufgaben

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Kenntnisse

Customer service

Phone communication

Communication skills

Bilingual English/Spanish

Jobbeschreibung

Security Finance in Reno, NV is seeking a customer service-focused professional for a full-time role. Most interactions are over the phone, requiring a friendly voice and clear communication to deliver results in a fast-paced environment.

Responsibilities include cash handling, loan processing, compliance with regulations, and bilingual Spanish/English communication. Company offers benefits including health insurance, 401(k) with match, life and dental coverage, paid holidays, profit sharing,