Bilingual Customer Service Rep (Spanish/English)

Regional Finance; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Regional Finance in Plano, TX, is hiring a Customer Service Representative to assist external customers and Regional employees, resolving inquiries and guiding customers through resolution. You will handle calls, emails, and other digital communications, using servicing applications to ensure timely responses and accurate records.

The role requires strong communication, bilingual Spanish and English, and the ability to multi-task in a fast-paced environment while maintaining high levels of

Qualifications

• High School Diploma required.
• Proven customer service experience preferred.
• Bilingual in Spanish and English is a plus.

Responsibilities

• Provide exceptional support for external customers and Regional employees.
• Build trusted relationships with clients to ensure satisfaction.
• Maintain up-to-date knowledge of company products and services to respond effectively.

Skills

Customer service

Bilingual Spanish/English

MS Office

Data entry

Multi-tasking

Communication skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Regional Finance in Plano, TX, is hiring a Customer Service Representative to assist external customers and Regional employees, resolving inquiries and guiding customers through resolution. You will handle calls, emails, and other digital communications, using servicing applications to ensure timely responses and accurate records.

The role requires strong communication, bilingual Spanish and English, and the ability to multi-task in a fast-paced environment while maintaining high levels of