Bilingual Financial Service Rep — Grow Your Career

Heights Finance Corporation; Plano (TX); Presencial; USD 22.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Medical, Dental, Vision

401(k) with company match

Tuition Reimbursement

Leadership Development Programs

Employee Assistance Program

Descripción de la vacante

Heights Finance Corporation seeks a Bilingual Financial Service Representative to join our Plano team. You will deliver exceptional service, guide customers through loan processes, and build lasting relationships while promoting our financial solutions.

A strong customer focus and sales mindset are essential for success. Join a growth‑oriented environment with training, career progression, and comprehensive benefits.

Formación

• Customer-focused approach to servicing loan customers.
• Ability to upsell and cross-sell financial products.
• Strong communication with customers via calls and in-person interactions.

Responsabilidades

• Deliver exceptional service to new and existing customers during the loan process.
• Use consultative sales techniques to educate customers on products and services.
• Engage with customers through inbound calls and proactive outbound calls.
• Support delinquency management by offering solutions and working toward resolution.
• Participate in hands-on training and mentoring to build skills.
• Follow regulatory guidelines and protect customer information.

Conocimientos

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving

Adaptability

Team Player

Educational Background

Industry Experience

Educación

High School diploma or equivalent

College coursework or degree is a plus

Descripción del empleo

Heights Finance Corporation seeks a Bilingual Financial Service Representative to join our Plano team. You will deliver exceptional service, guide customers through loan processes, and build lasting relationships while promoting our financial solutions.

A strong customer focus and sales mindset are essential for success. Join a growth‑oriented environment with training, career progression, and comprehensive benefits.