Bilingual Customer Service Rep – Medicare & DME/HME

JC HOME MEDICAL; Jacksonville (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

JC HOME MEDICAL is seeking a Customer Service Representative in Jacksonville, Florida. The ideal candidate will have experience in customer service, especially in an office setting and knowledge of Medicare and commercial insurance. This role requires exceptional communication skills and a friendly personality. Responsibilities include assisting patients and referral sources while providing quality service in a fast-paced environment. The company offers benefits such as 401(k) matching and health insurance.

Qualifications

• Customer service experience in an office/administrative environment.
• Familiar with Medicare and commercial insurance verification.
• DME/HME experience required.

Skills

Customer service experience

Communication skills

Bilingual English/Spanish

Organizational skills

Adaptability

Education

High school diploma/GED

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

JC HOME MEDICAL is seeking a Customer Service Representative in Jacksonville, Florida. The ideal candidate will have experience in customer service, especially in an office setting and knowledge of Medicare and commercial insurance. This role requires exceptional communication skills and a friendly personality. Responsibilities include assisting patients and referral sources while providing quality service in a fast-paced environment. The company offers benefits such as 401(k) matching and health insurance.