DME CSR: Fast-Paced Insurance Verifier & Customer Care

Healthcare Support Staffing; Longwood (FL); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Competitive salary

Medical benefits

401(k)

PTO

Job summary

A prominent healthcare recruiting firm in Longwood, Florida, is looking for a Customer Service Representative. This role involves taking customer calls, processing orders, and verifying insurance. Candidates should have at least 4-5 years of CSR experience and be comfortable handling high call volumes. Competitive salary offered between $13 - $15 per hour along with excellent medical benefits including dental, vision, and a 401(k).

Qualifications

• At least one year of DME CSR experience.
• At least 4-5 years overall CSR experience.
• At least 1.5-2 years of insurance verification experience.
• Experience handling high call volume, roughly 500 calls split between 4 people.
• Must have handled at least 75 calls per day.

Responsibilities

• Take customer calls, answer questions, process orders, and verify insurance.
• Handle all orders coming in through fax and process them accordingly.

Skills

Customer service

Insurance verification

Critical thinking

Job description

A prominent healthcare recruiting firm in Longwood, Florida, is looking for a Customer Service Representative. This role involves taking customer calls, processing orders, and verifying insurance. Candidates should have at least 4-5 years of CSR experience and be comfortable handling high call volumes. Competitive salary offered between $13 - $15 per hour along with excellent medical benefits including dental, vision, and a 401(k).