Bilingual Customer Service Rep — Fast-Paced Career Growth

Penske Automotive; Chandler (AZ); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off & Holidays

Job summary

Penske Automotive Group is seeking a Customer Service Representative to be the first point of contact for our service guests. You''ll answer inbound calls, schedule service appointments, and deliver outstanding service in a fast-paced dealership environment.

We offer competitive hourly pay ($20–$21) plus monthly performance bonuses, comprehensive benefits, and opportunities for growth within a respected automotive brand network. Bilingual English/Spanish candidates encouraged to apply.

Qualifications

• Positive, professional communication skills.
• Strong customer service mindset.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable navigating multiple computer systems.
• Detail-oriented, dependable, and team-focused.

Responsibilities

• Answer inbound customer calls.
• Schedule service appointments for dealership service departments.
• Assist customers with questions and service-related needs.
• Accurately document customer interactions.
• Provide outstanding customer service in a fast-paced environment.
• Navigate multiple systems while maintaining attention to detail.
• Deliver an exceptional experience to every guest, every time.

Skills

Communication

Customer service

Multitasking

Computer systems

Detail orientation

Bilingual English/Spanish

Team-focused

Education

High School Diploma or GED

Job description

Penske Automotive Group is seeking a Customer Service Representative to be the first point of contact for our service guests. You''ll answer inbound calls, schedule service appointments, and deliver outstanding service in a fast-paced dealership environment.

We offer competitive hourly pay ($20–$21) plus monthly performance bonuses, comprehensive benefits, and opportunities for growth within a respected automotive brand network. Bilingual English/Spanish candidates encouraged to apply.