Customer Care Specialist — Growth, Bonuses & Benefits

Penske Automotive; Chandler (AZ); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off & Holidays

Job summary

Penske Automotive Group in Chandler is seeking a Customer Service Representative to turn conversations into careers. You will be the first contact for service guests, answering calls, scheduling appointments, and documenting interactions with care.

We offer strong career growth, monthly performance bonuses, and comprehensive benefits. A High School Diploma or GED is required, and bilingual English/Spanish candidates are encouraged to apply. This is a full-time role at 7450 W Orchid Lane.

Qualifications

• Positive, professional communication skills.
• Strong customer service mindset.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable navigating multiple computer systems.

Responsibilities

• Answer inbound customer calls.
• Schedule service appointments for dealership service departments.
• Assist customers with questions and service-related needs.
• Accurately document customer interactions.
• Provide outstanding customer service in a fast-paced environment.
• Navigate multiple systems while maintaining attention to detail.
• Deliver an exceptional experience to every guest, every time.

Skills

Customer service

Multitasking

Communication skills

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

Penske Automotive Group in Chandler is seeking a Customer Service Representative to turn conversations into careers. You will be the first contact for service guests, answering calls, scheduling appointments, and documenting interactions with care.

We offer strong career growth, monthly performance bonuses, and comprehensive benefits. A High School Diploma or GED is required, and bilingual English/Spanish candidates are encouraged to apply. This is a full-time role at 7450 W Orchid Lane.